Last updated: 10-03-2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return

To start a return, contact us at info@marviont.com. We will provide you with our return address in the Netherlands and instructions on how to send your package.

Return Shipping Costs

Customers are responsible for paying their own return shipping costs. Return shipping costs are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@marviont.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. For defective or damaged items, we will cover the return shipping costs.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union & United Kingdom 14-Day Cooling Off Period

If your order is shipped to the European Union or United Kingdom, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. You are responsible for the cost of returning the goods unless the item is defective or we made an error.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.

If more than 30 business days have passed since we've approved your return, please contact us at info@marviont.com.